1st Advantage Federal Credit Union Coliseum Dr, Hampton, Virginia

1st Advantage Federal Credit Union Reviews

3.0 stars based on 21 reviews

Featured Comments:

• J

  Jerine Campbell

  5.0

  Sherrod T. Leigh was very helpful kept me informed through the process of the issue I went into the credit union for. I appreciate good customer service. Thank you Sherrod for your help. Coliseum Central branch Hampton VA

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  Response from the owner

  Thank you for reviewing 1st Advantage! Please stop back and see us soon.

• A

  Aurelia Applewhite

  1.0

  This bank is the worse! They will nickle and dime you. Find another credit union! This the worse bank I ever had interactions with and I have 4 bank accounts.

• C

  Client Client

  3.0

  I agree with the reviews about the ridiculous fees this is not a credit union it is a bank they do not act like a credit union in any way shape or form. They gobbled up the Yorktown never weapon station credit Union which was a fine small institution I have not had many positive experiences working with first advantage but I have had a few. They do charge their patrons too many fees. They can be very snide and somewhat rude even when speaking with them on the phone unless you have a large balance in your account I was bought out of some real estate and had a very large sum of money deposited in my account and every other employee with first advantage contacted me to try to get me to invest those funds many different ways and they could not have been more pleasant but when that money was taken out they returned to their snide almost rude demeanor.

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  Response from the owner

  We appreciate your feedback and apologize for your experience with 1st Advantage. We would like the opportunity to learn more about your member service feedback. Please email us at [email protected], we look forward to hearing from you soon. – 1st Advantage

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