A L Financial Corporation N 16th St, Phoenix, Arizona

A L Financial Corporation Reviews

1.9 stars based on 90 reviews

Featured Comments:

• C

  Chelsie Dreese

  4.0

  I haven’t had a negative experience with this company. The only thing that I don’t like is that you can’t make payments over the phone, with a debit/credit card, or online. It would save time and money if they did. My payment for this month happened to be tomorrow (7/6) and I arrived at the office at 4pm 7/5 to drop off my check (and I didn’t have checks until I got financed through this company). Mind you, the office doesn’t close until 5pm on Fridays, but apparently due to the holiday it closed early today. What holiday is on 7/5 that I’m not aware of? There was a girl in the lobby that told me to not waste my time by going upstairs with my newborn baby because they were closed and told me how they closed early because of the holiday... okay... she said that they have a drop box, cool no big deal. The only thing is I don’t have the envelop that comes with my monthly bill from A-L financial, she then told me to write my social security number on the check and still put it in the drop box. I am not writing my social security number along with my account information and address so someone can steal my identity. I am definitely reporting this as far up as I can go because their office hours say 5pm on Fridays. There was not even a notice on their door stating they would be closing early on Friday 7/5. So in essence, my three star review is due to their lack of payment options as well as customer service in protecting ones security. Below is their office hours right outside their door. As I sit in my car outside the building writing this review, it is currently 4:24pm on Friday 7/5/2019. Update to my other review, I gave them a low start rating. Sure they’ll threaten to take further action with your loan but I have not seen this company reflect negatively on my credit report so I thank them very much for that.

• J

  Jennifer Torez

  1.0

  This place is trash and everyone else that works there is too. They won’t help at all they rather have you return the vehicle and get a repo. Then they try to get money out of you 😂 do not ever go through this place

• T

  Tony Rios

  1.0

  This company is just the worst the customer service sucks and their reps are kind of rude to be honest. I only receive chores to complete from them, had i known before hand who i would be dealing with i never wouldve bought my car to begin with. Totally unprofessional and commiting legal all be it but unethical highway robbery.

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