AAC Credit Union Broadway Ave, Grand Rapids, Michigan

AAC Credit Union Reviews

3.9 stars based on 13 reviews

Featured Comments:

• B

  Bella Perez

  5.0

  friendly easy to work with love the website updates and ease of access to my services. happy to be a member for life.. if you genuinely care about building yourself up with good hassle free and for the most part easy account minimums and low costs i see no reason why aac cu isnt a easy choice. from credit builders to let it grow cd accounts with great interest rates. to apple pay and them being part of coop banking and the free extend banking. oh and did i mention my rewards checking lol...grand rapids is home and i have two great local branches. heather pooling from e services is amazing! she's knowledgeable and makes sure you always get all your questions answered

• A

  A

  1.0

  Everytime I go here I have issues with the "head teller." The last time I was there she transferred some of my money without my permission and that was the final straw. I always have to make an extra phone call or talk to the manager just to get her to do her job. Zero ability to problem solve or answer questions. Rude, judgemental, and not resourceful at all. Then has the nerve to smile at me with pity after being completely unhelpful. Incompetent and cluelessly out of touch. I've worked with plenty of boomers and always admired their work ethic. Not sure what went wrong with this one. Also the security guard is creepy and nosy, caught him listening in on my financials once. The rest of the tellers are friendly and helpful but I'm still never going here again. The manager told me she would look into the transfer thing but never did anything.

• j

  jason johnson

  1.0

  Terrible place. They treat you like they hate you

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