ABNB Federal Credit Union Cedar Rd, Chesapeake, Virginia

ABNB Federal Credit Union Reviews

3.1 stars based on 9 reviews

Featured Comments:

• C

  C G

  5.0

  This bank has amazing customer service and really worked to meet my needs as a small business.

• H

  Hannah Young

  1.0

  worst bank ever. they charge so many fees and are never lenient in times of need. many banks will help out here and there if you’re short one month but not this one. they’re constantly taking money for even being one dollar in the negative it’s a 35 dollar fee each time. Who ever came up with that rule must just be money hungry. The customer service over the phone and on the app isn’t great either they never have an answer for anything and tell you to go to the branch. Not everyone has time to go to the branch. In order to close your account you once again have to pay a fee. This bank charges too many fees.

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  Response from the owner

  We’re sorry you feel that you haven’t had a positive experience with ABNB. Since social media is not a secure environment to discuss any account details, please send us a private and confidential message with key information include to our Secure Message Center inside mobile and online banking. If you don’t have an online banking account, provide your best email/phone number via a private message so a representative can reach out to you directly. Thank you.

• j

  john hong

  1.0

  Branch manager opened my account by switching my SSN with my wife’s SSN. In addition, if you make an additional payment on your mortgage and tell them to put it on the principal, they’ll put it in escrow despite what you tell them. This is not a one time occurrence, its happened two months in a row. They STILL have not corrected that. If it wasn’t so expensive to change mortgage companies we would certainly do that ,

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