Academy Bank S Campbell Ave, Springfield, Missouri

Academy Bank Reviews

2.5 stars based on 24 reviews

Featured Comments:

• S

  Shawna Mahmood

  5.0

  This branch is always very nice and eager to help!

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  Response from the owner

  Hello Shawna, thank you for a 5-star rating and kind words! We appreciate your feedback and value your business with Academy Bank.

• J

  Julie Small

  3.0

  The process is always slow, slower than other banks and that is aggravated by the fact they are based out of Walmart and have huge volume of walk up business. Like all businesses since covid they have been chronically short staffed too. They used to have a stand alone branch with drive through as well, and shutting that down has made things much worse. However I have found their staff to be helpful, friendly and apologetic for long wait times. I know when people get mad over how long it takes at the bank they take it out on the staff, but it is beyond their control, and they have always treated me great

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  Response from the owner

  Hello Julie, thank you for a 3-star rating and kind words! We appreciate your feedback and value your business with Academy Bank.

• B

  Bill Hedges

  4.0

  My experience is friendly helpful people and even though there are sometimes lines I don't mind waiting for two or three people before me

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  Response from the owner

  Hello Bill, thank you for a 4-star rating and kind words! We appreciate your feedback and value your business with Academy Bank.

More reviews (21)