Academy Bank Main St, Kansas City, Missouri

Academy Bank Reviews

3.5 stars based on 13 reviews

Featured Comments:

• O

  Oswaldo Tirado

  5.0

  Valissa is a GREAT asset to your branch. You should STRIVE ato have such EXCELLENT CUSTOMER SERVICE. God bless.

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  Response from the owner

  Hello Oswaldo, thank you for a 5-star rating and kind words! We appreciate your feedback and value your business with Academy Bank.

• I

  Isaac Davis

  1.0

  I would give a 0 star review if possible. fraudulent activity happened with my debit card. the card was canceled and a new one issued. retrieving my stolen funds from customer support/ debit card disputes has been a nightmare. Adrian, a so called supervisor within the department, has been less than helpful. I would not recommend doing business here. It's been almost a month now and I'm still trying to retrieve stolen funds. check out their response below. instead of asking me to try again, they could do their jobs and issue the credit that they have stated they would.

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  Response from the owner

  Hello Isaac, we are sorry to hear that you did not receive the kind of service we strive to give our customers at Academy Bank. We appreciate your feedback and your business is important to us. Please try us again.

• D

  Devin Hart

  1.0

  My wife and I have had a terrible experience with Academy Bank. We have hardly ever been able to login to our account online. They make it so difficult. We also had a poor experience when we sought out customer service. They charge for paper statements, which is the only way we can see how much money is in the account.

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  Response from the owner

  Hello Devin, we are sorry to hear that you did not receive the kind of service we strive to give our customers at Academy Bank. We appreciate your feedback and your business is important to us. Please try us again.

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