ACE Cash Express Se Powell Blvd, Portland, Oregon

ACE Cash Express Reviews

4.3 stars based on 50 reviews

Featured Comments:

• B

  Bobcat 2042

  5.0

  Quick and efficient service at this store, Kristina was friendly and got everything processed, and I was out in 5 minutes, thank you!

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  Response from the owner

  Your review made our day! Thank you for visiting our ACE Cash Express store at 2929 SE Powell Blvd! We strive to provide a 5-star experience, and we’re happy to hear that we achieved that.

• J

  John Newton

  1.0

  If you want to find yourself on the verge of coming unhinged then I'd strongly encourage a visit to this lovely circus show, if you can even call it that. No one knows what there doing, there more concerned about signing you up for there company prepaid checking account then the actual reason you visited the circus. I have seen the show several times now each time I ask my self why? Call me crazy but when I go to cash a check and leave with a fraction of the amount in cash, and a truck load of money orders, which mind you, ( none of there other stores will cash) is back to looking for a place to cash a money order now but hey they got there fee so all is golden under the big top. I would rather stay home and have a root canal performed in the middle of a stampede then ever see this circus show again. cheers. and a little insight for the fraudulent 5 stars, they offer you a discounted cashing fee if you rate 5 stars....god what ppl will do for a ....well cent. wwjd

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  Response from the owner

  Thank you for your feedback, John. At ACE, we strive to provide outstanding service, and we apologize that your experience didn’t reflect a high level of quality service. We’d like to discuss your feedback further and ensure this issue is addressed. Please contact [email protected], and the Regional Vice President over this store location will respond to you as soon as possible. Thank you!

• H

  Heather Torgerson

  1.0

  Not even worth a star….worst customer experience ever…my bf returned to give them another shot after the disrespect he received the first time only to have the police called for a false accusation of attempting to cash a fake check which happened to be a payroll check mind you after the male verified everything the first time and already having setup an account the first time….after admitting the check was indeed real to the police than stated “ we have the right to refuse service” after having marked up the check so he would have been unable to cash anywhere else….than charging an extra fee on top of it and tell him he can’t even get all cash has to load some on a card and if it’s not there card there’s an extra fee….yet the company advertises being able to give large amounts in cash….who has that much hate to cause unnecessary drama for someone….would never give them my business again

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  Response from the owner

  Heather, we sincerely apologize about your recent experience at our ACE store in Portland. If possible, we would love an opportunity to make things right. Please email us at [email protected], so the Regional Vice President can discuss your feedback further. Thank you for being an ACE consumer!

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