ACE Cash Express S Orange Blossom Trl, Orlando, Florida

ACE Cash Express Reviews

4.8 stars based on 118 reviews

Featured Comments:

• l

  lavelle killebrew

  5.0

  I had another Ultimate Great Customer Service Experience Again at Ace Cash Express!!!! This time with Natali. The Holden location is the place to good you want the best experience and quickest service Thanks Natali for your assistance.

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  Response from the owner

  Your review made our day! Thank you for visiting our ACE Cash Express store at 4712 S Orange Blossom Trl! We strive to provide a 5-star experience, and we’re happy to hear that we achieved that.

• j

  james watkins

  5.0

  I recently had to take out a quick, small business loan at this ACE CASH EXPRESS location and Natalie is not only a beautiful doll but she is extremely proficient, professional, quick, sincere and very tactful when dealing with lesser of the human beings that populate our planet. It is always a pleasure to see Natalie behind that glass window and know that my financial needs may most likely be taken care of and if not, then I am assured Natalie will formally explain in detail on if there's an issue on my financial request. That's what all patrons should expect, to be served and if not then a plausible explanation on why and then it's up to the patrons to rectify their personal financial situation so places like ACE CASH EXPRESS and Natalie could assist them. I appreciate and thank people like Natalie for being there. I want to personally and professionally thank Natalie on my recent trip to ACE CASH EXPRESS. Natalie was professional, courteous and expedient on my recent request. I went to inquire on a cash advance and Michelle was extremely helpful, courteous, nice and professional. She explained the process and even assisted in opening up another account for myself. I am very grateful for her service. James W. I just came from this location to inquire on a different level of financial services and Sylvia was in charge. As she took care of the other customers she greeted myself and I inquired on those particular services. As Sylvia was explaining them to myself, another customer came up close to myself on the counter and this particular customer was extremely loud, obnoxious and belligerent while talking on their phone. Sylvia kindly asked this 'woman' customer to please move down the counter so she can explain this particular financial opportunity to myself. This 'woman' customer became even more ignorant and obnoxious and the individual with whom she was speaking to on the phone also became very ignorant. But Sylvia was the EPITOME of calm, cool and professionalism. I myself work in the customer service field and it is getting very taxing dealing with the public and it takes a VERY special person to have patience because the majority of customers inhabit animalistic tendencies and act like they are owed something. Sylvia is a great example of pure professionalism and is a great ambassador for ACE CASH EXPRESS, INC.

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  Response from the owner

  Thanks so much for taking the time to leave us this terrific review, james! This is the feedback that we love to hear. Please come back to visit our associates at 4712 S Orange Blossom Trl soon!

• T

  Tsu Ororo

  5.0

  Love this location!!! Especially Natali is has great customer service and always has a smile!!! Update: Melissa is great as well. I enjoy the personalized service she always gives a great vibe!!

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  Response from the owner

  Your review made our day! Thank you for visiting our ACE Cash Express store at 4712 S Orange Blossom Trl! We strive to provide a 5-star experience, and we’re happy to hear that we achieved that.

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