ACNB Bank N Main St, Spring Grove, Pennsylvania

ACNB Bank Reviews

2.0 stars based on 5 reviews

Featured Comments:

• N

  Nicholas Collins

  5.0

  I switched from a big bank that did not know my name to this wonderful bank and it has been a great move and transition. I highly recommend this bank to anyone who may not be treated kindly at a big bank.

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  Response from the owner

  Nicholas, Thank you for your kind words and 5-star review of ACNB Bank’s Spring Grove office. We’re pleased to hear that the transition to our community bank was positive and we look forward to seeing you again soon. Take care.

• P

  Parrish Hager

  2.0

  Love ACNB but hate the limited hours at this location. Closes at 3pm?? Really? Even on a Friday.....you gotta be kidding me!

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  Response from the owner

  Parrish, As a community bank, we value providing the best service and support to our customers and regularly evaluate how, when, and where our customers do their banking. For example, more and more people are enjoying the benefits of banking electronically and are making fewer visits to the offices. This is a trend happening across the country and amplified by the effects of the pandemic. We occasionally reevaluate office hours and will take your comments into consideration. Take care and hope to see you soon!

• I

  Ishmal Bachmodinijad

  1.0

  This bank is in a great location, but the hours of operation are not reasonable for people with normal work hours. The mobile app is like Windows 95. It's so bad I have to use my other bank's mobile app to transfer money. Have one day in the week with later hours. Yesterday I went in the drive-through at 3:10 p.m. and the lady told me they were closed. It's laughable to think that I can't find time to deposit on-hand cash. They're not an impressible bank and I should have enrolled my direct deposit with a generic bank.

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  Response from the owner

  Ishmal, We’re sorry to hear of your frustration. Like others in the area, we are remaining open as we can. Our amazing staff is working tirelessly to fill all hours operation. Regarding the mobile app, we have a variety of online banking videos that you may find helpful at https://www.acnb.com/resource-center/education/videos. And, keep in mind that our 24-Hour ATM Service is available to deposit on-hand cash in the future. If you need further assistance, our contact center staff can be reached at 1-888-334--2262. Thank you and have a nice day.

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