Action Pawn S Main St, Altus, Oklahoma

Action Pawn Reviews

4.0 stars based on 9 reviews

Featured Comments:

• a

  atlas junky

  4.0

  Pretty nice seems a bit pricey on some of the firearms and the younger guy seemed bothered by ne asking questions and to look at them but the older guy seemed to be more friendly and open to conversation overall a pretty good experience I'm mostly happy with my purchase

• H

  Hevan Richards

  1.0

  BUYER BEWARE If I could give this place a zero star I would I went in to get a movie for my daughter and the movie did not work they refuse to give me my $2 back then when I went in and couldn't find anything for 2 he threw $2 in dimes at me told me I could have my $2 back and put the movie that does not work right back up on the shelf and it's going to try to sell it again. So they are knowingly selling things that do not work and will not give you your money back. Until they finally get mad enough and throw your money back at you in dimes.

  ---

  Response from the owner

  Ma'am we have a posted store policy that we do not offer cash refunds. I never once raised my voice to you or got confrontational to you in any way (even though you did with me repeatedly). I offered you an exchange on the movie no problem. To which you very harshly declined. I reimbursed you the $2 in the end simply because life is too short to deal with confrontational people. It was not worth the headache over $2. As far as "throwing it at you in dimes". That is not an accurate statement and you know that. I paid you back your $2 with the same $2 dollars in dimes you initially paid me with when you bought the movie. That was the form you presented to me as payment so I presented the same form to you in return. I also set them on my counter in two neat stacks. I have video proof of this for anyone that wishes to see it. I find it hard to believe that someone would get so upset over a $2 movie. Especially when we offered an exchange for another movie. As far as putting it back on the shelf yes I did do that. We have learned that depending on brands and types of players they work in some and not in others. That was not worth debating with you at that moment though. I hope you can find someone else that can better fit your needs as a consumer. I apologize for an experience with us that was not ideal for you. If I could give one piece of advice it is "you can catch more bees with honey than you can vinegar." Your attitude towards me when I informed you that we would offer an exchange but not allow a refund was the issue. Have a good evening ma'am.

• J

  Jesse Kulbeth

  5.0

  Friendly and helpful. Pleased with my shotgun purchase!

  ---

  Response from the owner

  Thank you sir! We greatly appreciate the business and the purchase. We hope to see you again in the future!

More reviews (6)