Advantis Credit Union Willamette Dr, West Linn, Oregon

Advantis Credit Union Reviews

4.1 stars based on 19 reviews

Featured Comments:

• D

  Doug

  5.0

  Adam at the West Linn branch assisted my wife and I on a complicated banking issue. Adam corrected the issue to our complete satisfaction in about ten minutes. Thank you Adam.

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  Response from the owner

  Hey Doug! Thank you for sharing your feedback about your experience with our West Linn Branch team. We appreciate your membership!

• K

  Kalen Entiken

  1.0

  Worst Customer service ever!!!!!!! I called them up do to me paying a bill and the company wont take my payment do to my zip code not being correct from my bank. So I call Advantis and nurelain asked for me to verify cvv # birth date and full address which i gave. And Nurelain says how can i help you. I told her my issue that i want to see what zip code they have on file. She goes ok go ahead and verify it with me i said i just verified my info with you (cvv,bd, FULL ADDRESS!) and she wants to play games. I tell her are you kidding me i just gave you my address i need to find out what YOU are looking at as a ZIP CODE. and she says go ahead and verify. I tell her this is unacceptable customer service. and i want to speak to a supervisor and Diana #1417 comes on the line and says i need to give them the zip code. So i gave it to her and guess what. it took 30 minutes just to get this info. Moral of the story. I sell cars for a pretty big dealership and every single customer that sits IN front of me will here thit story in detail. With a little stretch of the truth. I will cancel account and take my chances else where. That was terrible for them to do. It sucks i have to give even one star! This credit union sucks !!!! Now on to facebook, Instagram yelp!

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  Response from the owner

  Hi Kalen, we are very sorry to hear this feedback and have shared this internally with our team. We would welcome you to contact a supervisor in our Member Solutions team at 503-785-2528 as we'd like to learn more and do everything possible to assist you. Thank you for your membership and for reaching out to us.

• K

  Kyle Lyda

  5.0

  I've had the great pleasure of working with Devin Weiner over the past 2 years. Whether I was buying a new vehicle, or refinancing an older one, he has been top notch every step of the way. My latest purchase took place in Texas, Devin was incredibly helpful throughout the entire buying process. 10/10 I would recommend him to my closest friends and family.

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  Response from the owner

  Hi Kyle! Thanks for sharing your feedback about Devin. We love hearing great things about our staff! We appreciate your membership!

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