Affinity Plus Federal Credit Union Hannah Ave, Bemidji, Minnesota

Affinity Plus Federal Credit Union Reviews

3.8 stars based on 32 reviews

Featured Comments:

• T

  The Hornet

  5.0

  Positive experience every time. Highly recommend. Worth noting however, their business services are extremely slow. Example, new bank account, credit card.

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  Response from the owner

  Thanks so much for your recommendation! We appreciate you. ^ashley

• S

  S Clausen

  5.0

  Affinity has been fabulous to work with over the past 14 years! I first went to them to purchase my home when rates at my former bank (WF) were outrageous and have been a loyal customer ever since. I like that they look at the whole picture not just my credit score. When my car unexpectedly kicked the bucket in 2020, I was able to call, get pre-approved and found/purchased my car in 48 hours. The few times there have been errors I was able to connect, explain what happened and they fixed the issue. Thanks for being a customer centered bank!!!

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  Response from the owner

  S Clausen, we're so glad we could be a part of these big life moments! A new home and car are big purchases and we're honored to have helped. Thank you for being a member! ^ashley

• H

  Heidi Drazan

  5.0

  My husband and I were in the process of purchasing a truck from a private seller, something new to us as we usually go through dealerships. Though we live in Rochester we had the pleasure of working with Ashley Anderson through our loan process and to say she's great at her job would be an understatement. She was incredibly helpful, understanding and so very patient with us. She made it point to stay in close contact with us throughout the process and answer any questions we had and went above and beyond to assist in getting the documents we needed to process the loan. In a world where it feels like customer service is a thing of the past, Ashley renewed our hope that there are employees out there that still care about the job they do and the people they help. It's quite obvious Ashley takes pride in her work and strives to deliver the best customer service possible. Bemidji Affinity Plus, you have quite a gem working for you there, make sure she's appreciated and retained for years to come.

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  Response from the owner

  Congratulations on the new truck, Heidi! We're so glad that you received such great care from Ashley. We appreciate her and you! Thank you for taking the time to share your experience in this wonderful review. Have a great day! ^ryan

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