AIS | Auto Insurance Specialists | West Covina Lakes Dr, West Covina, California

AIS | Auto Insurance Specialists | West Covina Reviews

4.8 stars based on 116 reviews

Featured Comments:

• V

  V Wallace

  4.0

  Good customer service but no local locations near San Bernardino

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  Response from the owner

  Thanks for sharing your experience with us! It was our pleasure to provide you with excellent customer service. We do have an AIS office in Riverside. However, due to COVID-19, our offices will remain close for the time being. If you’d like to share any additional feedback, or if there’s anything else we can assist you with, please don’t hesitate to reach out and let us know! Thanks again for providing us with your review, we appreciate it! -The AIS Team

• E

  Edward Robles

  1.0

  Not open at 10am, doesn't say that on website! Because of covid!!!!

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  Response from the owner

  Hi Edward, we regret to hear about your negative experience and apologize for the inconvenience. Our website does show that our West Covina office is temporarily closed due to COVID-19. However, we are available to assist our customers over the phone or online from Monday – Friday, 6AM to 6PM PST. If you need further assistance or would like to share your thoughts, please contact our Supervisor, Lisa Edwards at (866) 520-7335 Ext 73020. -The AIS Team

• J

  John Quijada

  5.0

  It was a pleasure speaking Marcos Montanez. He was very professional during my call. He was able to resolve my issue quickly and complete the transaction under 15 minutes.

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