Alan's Jewelry & Pawn Tunnel Rd, Asheville, North Carolina

Alan's Jewelry & Pawn Reviews

3.0 stars based on 36 reviews

Featured Comments:

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  Crystal Pressley

  5.0

  I broke my diamond off my wedding ring and decided to go look around for a new one. Sean and Trevor was so professional and nice to work with. I tried on almost every ring and found one I loved. They didn't rush me which was great. Thank you and I will see you again.

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  Response from the owner

  Wonderful news! Thank you so much for allowing Alan’s and our staff to find you a great replacement. We look forward to working with you again

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  Kendra Brown

  1.0

  I called to see if they cash checks and the person I talked to said they did you just have to pay 40% on an item in the store. So I said ok.! I payed an Uber to get there to cash my check just for this guy at the desk to tell me that he couldn’t cash MY CHECK because I already signed the back of it. Honestly just think the place will go out of business. Nobody was in the parking lot was empty! & overpriced. Thanks but no thanks Goodluck staying in business.

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  Response from the owner

  The 40% off is not true. If the check is not over $1000, we can cash at this location with just a small 10% purchase. I'm not sure how much your check was, but there was never 40% mentioned. Do to new regulations in banking, we cannot cash a check that is already presigned. There are many scams being passed on to check cashers with checks already signed. Most banks will not cash presigned checks either. Alan's has been in business since 1988, so I hope we continue to assist the community for many more years. Sorry you had this experience.

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  Paul White

  5.0

  The manager/Sales Associate John Nichols was very knowledgeable and helpful in assisting me to pick out a diamond engagement ring. I had a very positive experience at Alan's, largely due to his expertise. She said yes and loves the ring. Thanks for your help John.

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