Align Credit Union Cushing Ave, Haverhill, Massachusetts

Align Credit Union Reviews

3.0 stars based on 6 reviews

Featured Comments:

• H

  Hardyn Guerrero

  5.0

  I refinance my house and my car happy with it

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  Response from the owner

  Hello, We’re pleased to hear of your experience! Thanks for the shout out, you made our day! Thank you, The Align Team

• G

  Glen Berthel

  1.0

  I have been banking with Align for almost 5 years without any issues at all, then out of nowhere, and without any kind of prior notice, a lengthy and complexed Terms of Agreement page appeared as I tried to long into my account. I didn't want to be bothered with it at that time, so at the bottom page there were 2 choice boxes. 1 to accept terms and the other to cancel. I pushed cancel which kicked me out of the log in account. I didn't know what to think having no prior notice, and thought I was being hacked into and if I agreed to this my money will be gone forever from my account. Tried several times with the same results and said to myself Great I Can't Get Into My Account. Started to read the complex terms and after what seem to be 100 pages of this complexed stuff, I said Nope not doing it ! Called the office and a young woman answered saying that I have to agree with the terms to get into my account. Contacted the manager and after a week later I still can't get into my account online. Very Frustrating, will be closing my account with them

• S

  Steve G

  2.0

  I have found Align to be a very inconvenient credit union. I use them primarily for my small contracting business, and there are daily drawbacks to using them when compared to my previous credit union. First, there is a $1000 daily limit on their business debit cards. This requires a daily call into the 800 number to ASK for an increase to purchase materials etc... As I write this review, I have been on hold for 26 minutes! How can I run a business like this? Second, once the daily limit has been raised, it expires just after 4:30pm or so. Once it resets, you will be denied for the rest of the day. For example, once you return to the office and attempt to pay bills, or buy a meal on your way home from a long day, you will be unable to do so. Their solution to this problem is only to apply for a credit card. As a young business, trying to build credit, I was denied the only solution they suggested. Don’t get me wrong, they are very friendly, but that doesn’t keep my business running day to day. I will be closing my accounts and moving somewhere else more business friendly.

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