Allied Cash Advance Walmsley Blvd, Richmond, Virginia

Allied Cash Advance Reviews

4.7 stars based on 71 reviews

Featured Comments:

• B

  Brandon Davis

  5.0

  Fast service and Asia is great she has great customer service skills

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  Response from the owner

  Providing great customer service and helping with your financial needs is our goal at Allied Cash Advance. Thank you, Brandon!

• S

  Shara Watson

  1.0

  If I could give 0 stars I most definitely would do so. The worst experience I have ever had with a loan company! Paid off my balance and was told that I needed to come in to sign a form to close my account, at which time I informed the representative that I would be unable to do so for quite some time because of work and being out of town. Was NOT told that a maintenance fee of $60 would be applied to my account with a $0 balance or I would have arranged for them to email me a copy of the closure form and have dropped it off overnight when I was available! When I then reached out to inquire, "Jennifer" avoided my simple question of why was I charged $60, and only kept responding, " I told you I cannot close your account without you coming in to turn in that form"....not sure why she could not understand the question or why I was not told about the $60 when I paid my balance and explained I wouldn't be able to drop off the "close my account" paper for a while?!? Will NEVER use this service again and I highly suggest you don't either!

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  Response from the owner

  We're sorry to hear of your less than satisfactory experience with us and hope you will accept our sincerest apologies. Customer satisfaction is of utmost importance and we would like the opportunity to investigate this issue. Please visit www.checkngo.com/feedback/ to discuss your concerns and to help us make your next experience a great one!

• C

  Carlia Sykes

  1.0

  1 I called on the phone and they hung up in my face. 2 i went inside and it seemed like she was busy or either didn’t wanna do her job . I had questions and overall I usually have a great experience but this Woman seemed new to customer service.

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  Response from the owner

  We're sorry to hear of your less than satisfactory experience with our customer service and hope you will accept our sincerest apologies. It's important to us that our customers are more than satisfied and we would like the opportunity to investigate this issue. Please visit www.alliedcash.com/contact-us// to discuss your concerns. Our goal is to make your next experience a great one.

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