Alltru Credit Union Zumbehl Rd, St Charles, Missouri

Alltru Credit Union Reviews

4.0 stars based on 91 reviews

Featured Comments:

• K

  Kat S

  5.0

  Alltru has been lovely and easy to work with from the moment I stepped through their doors. The staff are incredibly friendly and knowledgeable, and banking with Alltru is super simple.

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  Response from the owner

  Kat, thank you for leaving us such a kind review! We aim to provide helpful, friendly, and personalized service to each and every one of our members. We're thrilled to hear that you receive that same standard of member service with each visit. Thank you for banking with Alltru! Have a great rest of your day :)

• M

  Mike Quinn

  5.0

  Always a friendly experience. Friendly Knowledgeable people working. Warm friendly environment. Only complaint would be the Drive Trough ATM. WAYY too low.

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  Response from the owner

  Thank you so much for the review, Mike! We are thrilled to hear that you continue to have a pleasant experience with each visit to Alltru. In regard to our ATMs - when you say they are too low, are you referring to the height? Your feedback is important to us, so if you have a minute please reach out to me at [email protected] so that we can further understand. As always, we really appreciate your membership with us. Thank you again for the review and have a great day!

• C

  Christy Hites

  3.0

  Update: I really appreciate that they reached out to remedy one of my issues. We have had many issues throughout the years but I was pleased to see that they took the time to reach out and fix my recent issue. We’ve been with Alltru for almost 20 years. I will never do another loan with them. So many things wrong with this Credit union. I definitely do not recommend them!

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  Response from the owner

  Hi Christy - first of all we'd like to express our gratitude for your membership with us. We are very disappointed to hear that you do not recommend banking with us. We'd like to learn more about why this is and gain your trust back if you'll allow us. We strive to give each and every member an exceptional experience whether they come into a branch or bank from their phone. We are disheartened to hear that you did not have an pleasant experience opening a loan with us. We'd like to fix this! Please reach out to me at [email protected] so that we can resolve any issues you're experiencing and receive your feedback. This will allow us to better ourselves and modify any of our existing processes that are causing frustration for our members. I look forward to hearing back from you!

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