Altonized Federal Credit Union Alby St, Alton, Illinois

Altonized Federal Credit Union Reviews

3.0 stars based on 5 reviews

Featured Comments:

• k

  king savage

  1.0

  When I had got paid they talking about money has been took off but I haven’t used this card cause I been getting paper check then they told me they couldn’t do anything about it and I had proof it wasn’t me this bank is not the bank you wanna go to Your money will be took for no reason‼️‼️

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  Response from the owner

  If this is a debit card issue with fraud, you simply need to contact the credit union and file dispute papers for a chargeback. Please contact the credit union with your issues as we make sure the members are taken care of if it is within our capability.

• B

  Brandin Olsen

  1.0

  I have been with this bank 3 years and can honestly say that I wouldn't even recommend them to my worst enemy. Where shall I start? They Don't Accept Change Online Banking usually glitches out They Don't offer any Business Programs/Loans They Don't Have Online Check Deposits Half of the staff shouldn't even be allowed to count money sas they call me an hour after I left to"verify" the amount I gave them. Last but not least they offer no help when the water company takes my payment but doesn't give me credit. would give 0 stars if I could

• J

  Jessica Maroon

  3.0

  I needed to open up a Payee account for my 8 year old disabled son. I picked Altonized because it was close to my home and my brother really enjoys banking there. While I understand a Payee account isn't something they deal with daily. The lady (she never introduced herself) helping me open the account was snarky and talked to me like a child. When I wanted the payee account to be a checking account she asked "Why would a minor need a checking account?". Unfortunately we ended up with a savings account that I have to withdrawal cash and don't have a debit card to to pay my son's medical expenses, ect, online or over the phone. Payee accounts are for education or medical expenses. This isn't money just to blow at random stores. I could have argued with her but I shouldn't have to justify my decisions for my disabled son. Nonetheless the account was created and we will be moving his money to USAA once he gets his back pay.

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