American First Credit Union N Harbor Blvd, Fullerton, California

American First Credit Union Reviews

2.8 stars based on 7 reviews

Featured Comments:

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  ortensia lopez

  5.0

  Chris Chase is the best. I went into the branch to make my car payment, he saw that I had been pre approved for a credit card with a 0% rate. He sent me the information via email and followed up with me. The new card will literally be saving me thousands in interest. Thank You So Much Chris Chase. You are Awesome.

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  Patpitcha Chumuan

  1.0

  Disappointed with their Zelle amount limitations and their efforts on trying to make it work. I wanted to save more money at this establishment but they won't allow for more than $3k transfer in a month. They claim they have convenient digital solutions yet but leaving me no choice to go elsewhere. Other establishments don't have low monthly limits and allow the money to transfer instantly. I sincerely hope that AFCU catches up on the technology out there and work on serving the customer first. What ever happened to banks that want clients to keep their hard earned money at their establishments.

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  Rafael Gomez

  1.0

  Been a member here for over 14 yrs. It keeps getting worse and worse. Tried to close a CD today, 1month ahead of schedule, so I knew there would be a penalty. It was a 36 month CD so I figured with 1 month left it would be a small penalty. Boy was I wrong. 18 months of interest was my penalty! Are you kidding me!? The teller says sorry we restructured the penalties so they're steeper now. When was I notified?? With 1 month left, that sounded ridiculous so I asked the manager if he could do something and he simply says no. The service has really gone down. I wish I could say this is the first time with problems but it's not. Just added to the list and this was the tipping point for me.

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