American Heritage Credit Union Red Lion Rd, Philadelphia, Pennsylvania

American Heritage Credit Union Reviews

3.5 stars based on 115 reviews

Featured Comments:

• J

  James Deegan

  5.0

  Had a blast at the AHCU annual car show with my buddy Ron sponsored by 98 wogl radio station. Plenty of awesome cars & car enthusiasts and just great people enjoying the show. Truly an American tradition that I enjoy immensely and by the size of this year's crowd I'm not alone. They have something for everyone, great music, food,games,craft shows and cars. My hats off to American heritage cu and it all benefited CHop hospital. Truly An amazing day I had, that's the USA I want to live in, God bless America.

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  Response from the owner

  Hi James, thank you so much for your feedback! We're honored that you trust American Heritage as your financial partner. We'll be sure to share this with our team at the Carriage House branch. We look forward to serving you in the future! -H

• A

  Arielle M. (Mermaid)

  1.0

  Randomly my husband gets this check in the mail, he was confused because we don't bank with American Heritage but he went to his local bank and deposited it anyway because it was a real legit check. Then today he realized that American Heritage Credit Union reneged and took the money back. Why on earth would you mail someone a check to begin with if you're just going to take the money back. It would be nice if we could get an explanation as to why we even received the check in the mail to begin with. 🙃 Either this bank is playing games with people but it's not funny and we are all confused right now

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  Response from the owner

  Hi, we apologize that we are not meeting your expectations. A member of our Management team would like to talk to you about your experience and see how we can make this right. Could you email us at [email protected] with your contact information? We will forward that over and someone will reach out to you. -H

• B

  Barbara Cooney

  1.0

  Terrible customer service. No tellers available. Receptionists shuffles you to a machine for banking service which requires I.D. (My I.D. doesn't fit machine.) A teller at a window, although there at the branch at Bridge and Harbison, won't be available to 11 a.m. Waiting for customer service via phone call and am 23 in line for service to the head of Customer Service. Streamlining service so that only machines and automated services are available.

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  Response from the owner

  Hi, we apologize that we are not meeting your expectations. A member of our Management team would like to talk to you about your experience and see how we can make this right. Could you email us at [email protected] with your contact information? We will forward that over and someone will reach out to you. -H

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