Ameris Bank Main St, Columbia, South Carolina

Ameris Bank Reviews

4.8 stars based on 30 reviews

Featured Comments:

• T

  Tiarre McCullum

  5.0

  I’m a first time homeowner and they were definitely patient and understanding with me! Tricia Vinson and Tony Germana were definitely AMAZING through my process!

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  Response from the owner

  Tiarre, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Ameris Bank! We are always more than happy to assist you if anything else comes up. Take care!

• A

  Ahmari Phillips

  1.0

  So my initial experience with this bank has left a bad taste in my mouth. My husband and I are very young newly weds that are looking to buy a home within the next year or whenever we feel prepared. We wanted to get a feel of the requirements and different loan options just to familiarize ourselves to move forward in preparation. I was initially referred to Daniel who was absolutely phenomenal. He was extremely helpful, friendly, encouraging, and answered all my questions. I could really tell he genuinely wanted to help us. Immediately, after speaking with him I received another call from another Ameris bank from an officer named “Paula”. I let her know that I already spoke to Daniel but I still didn’t mind chatting with her. Probably one of the rudest encounters I ever had with a professional corporation. She was very demeaning and condescending, it seemed as if she were criticizing me then asking probing questions. She then rudely asks “How are you going to buy a house if you are not working full time”. However, if she would have stopped speaking over me she would know my husband and I both work full time while in college. (We are very determined) When I was asking about using a degree as employment history since I’m nearly done with school. She also cuts me off by saying “Well your going to need to get your degree first”. Yes, nasty tone and all. I only had small questions about the home buying process because we are not planning to purchase anytime soon. But it seemed like I was being interrogated and ridiculed more than anything. Afterwards I felt very discouraged and as if I should have never called to ask questions. I called again to voice my concerns to a manger, Elizabeth answered and tried to get me in touch with the manager. No response nor call back. I don’t know if her rudeness was motivated due to me being young and she felt that it gave her leeway to speak to me like a child. But now I don’t feel as confident in this bank.

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  Response from the owner

  Ahmari, it's upsetting to hear that you did not receive the top-notch service we strive to provide. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact us (803) 765-1600. Thank you.

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  Elaine Hawkins

  5.0

  Daniel and team made this experiece easy. They will always be number one

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  Response from the owner

  Thank you for the review, Elaine Hawkins! We really appreciate it.

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