Amica Mutual Insurance Company Park Meadows Dr, Lone Tree, Colorado

Amica Mutual Insurance Company Reviews

2.2 stars based on 64 reviews

Featured Comments:

• D

  Donald Knapp

  5.0

  Jennifer Gillman did a great job of taking care of my needs.

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  Response from the owner

  We’re thrilled to hear this, Donald! We’re glad you’ve been pleased with your Amica experience. We’ll pass your kind review along to Jennifer and her team.

• J

  JJ B

  1.0

  Been with the company for over 10 years, never had a single claim. I got hail damage to my roof and had 2 inspectors and 3 different roofing companies tell me that it was clearly hail damage. Amica sent out there adjuster and I got told it was just faulty shingles and they wouldn't approve my claim. I was paying almost $500 a month to them which is more than double anywhere else and they wouldn't even think about helping me. I will never use them again.

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  Response from the owner

  Hi. We’d like to discuss your experience with you. Please send an email to [email protected] with your name, contact information and claim number and we’ll have a representative reach out to you directly. Thank you.

• A

  Ashley

  1.0

  My family has been with Amica for over 30 years. Always had a good experience until we looked into our coverage in the event of fire which was prompted by Boulder County having the worst fire in Colorado history and a majority of the homes affected being grossly underinsured. After doing research, we found out that our house was also underinsured. When we requested to increase our coverage to the appropriate amount, we were asked to do a Hover video of our home which would be evaluated by Amica. We spent about an hour and did exactly what was requested and submitted the footage. When we had not received a reply from Amica after several weeks, we called and inquired where we were in the process of getting our house insurance amount increased. We were then informed that we had hit the amount Amica was comfortable insuring our house and there was nothing else we could do to increase it. Obviously we were disappointed, but that disappointment turned to anger when we shopped around and found out that State Farm and others were happy to insure us for the amount everyone told us we should be doing. I just called Amica to say we were cancelling our insurance, and they could have cared less. Obviously loyalty doesn’t matter at Amica, neither does customer service.

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  Response from the owner

  Hi Ashley. We’re sorry we were unable to meet your insurance needs. We’ve passed your feedback along and wish you the best in the future. Thank you.

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