Amscot - The Money Superstore US Leesburg, Florida

Amscot - The Money Superstore Reviews

4.2 stars based on 5 reviews

Featured Comments:

• O

  Olive Brown

  5.0

  As a hearing challenged person I'm so thankful for the staff at this location. Their genuine concern and patience keeps me coming back.

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  Response from the owner

  Thank you for choosing Amscot!

• L

  La Negra Native New Yorker (La Negra)

  2.0

  Horrible...worker locked the doors 845pm Time on door says Mon-Sat 8am-9pm Sunday 9am-6pm. Called inside and she said she was closed. Closed at 8pm. Explained to her that the time on the door says 9pm..claims that they were running on temporary hours. Had to drive all the way to the other one in Leesburg. The women there were super nice. Might need to start going the extra 5-6miles down the road..received better service there.

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  Response from the owner

  We’re so glad you had a great experience. Our customers mean everything to us and we want to make sure every Amscot visit is a great one!

• F

  Franchize T.

  1.0

  I never had an issue with this location until the manager (Jaci), who has been doing my transactions since i came to this location for months, suddenly pretended to not be able to do the only transaction i come there for, despite performing my transaction the day before. I even provided the receipt with all the information. She continued to deny being able to perform the transaction, and even said the previous day transactiin had nothing to do with the current day transaction, even tho she performed the transaction herself. She wanted to call her home office because she felt i was starting to show my frustration, but it didnt turn out the way she wNted and i was more than positive they were able to see that she was in fact the one doing the transactions for the visits over the past few months. I am usually a calm person, but this was the worst customer service experience i have ever had.

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  Response from the owner

  Thank you for sharing your recent experience. We’re disappointed anytime we hear that a customer’s visit fell short of the standards we strive to meet. Please allow us the opportunity to address this issue with you at your earliest convenience by calling our customer care line at 1-800-333-6130. We look forward to resolving this for you!

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