Amscot - The Money Superstore S Kirkman Rd, Orlando, Florida

Amscot - The Money Superstore Reviews

2.2 stars based on 36 reviews

Featured Comments:

• M

  Miller White

  5.0

  This answer is for Killy Killy and Amscot Corp. Apologize for give you the answer 7 months after the incident. I understand your frustration. Some bills request special methods for make thrust the system because is not fee at Amscot, basic on that the system does not allow pay more than a $100 dollars( be honest the limit is $99.99) and no less than $10. I remember that your boyfriend came in a hurry trying to make the payment before 12:00 am that date, the payment was for the amount of $110. I told him that I’ll break the payment in two transactions. Great, looks like a successful and the computer print the receipt. Period on this and 15 minutes after 12 am your boyfriend called to the store, and I answered the phone. He said the payment was not completed because the service wasn’t back. I told him: normally take 3 business days to be post. He said :”not this is not correct because the service get back right away after the payment “. Alright Alex you can come back and I’ll give you the money back to you if that will solve the problem. Perfect looks like we agreed. At the time that him back I called my main office to proceed the refund. Unfortunately Boost mobile do not refund the money and the payment goes right away to their system so my main office do not allowed me to gave him the money back because the payment was completed. I explained that to him and my hands are tight on this. A miss understanding happened because for the two years that I worked for Amscot he was the first customer that claim a refund of boost mobile. I did not know that you can’t get the money back. He was upset and frustrated( I understand) but yes: I DO NOT GET PAID ENOUGH TO GET YIELD and that why I quick two weeks after. I really sorry for that. Hope you provide an EXCELLENT and PROFESSIONAL service at wherever you do for living.

• J

  Japoraya Bradshaw

  1.0

  Anthony is so rude as soon as I get in there people waiting in line as we should he yelling come to a window like we should know to do that.but people wait in line so they know who is there first duhh but he yelling for people to come up in a rude manner and he doesn’t know who is there first. He skipped us several times. and they lady tells him we were waiting (I said nothing)he says oh I’m doing a lot of stuff they gone have to wait but that’s not an excuse you help people as the come in that’s why there is a line for people to wait to be served so everybody is in order no problem because if we wait in line or at the window we still waiting but at least you have order and no one is offended because the rude comments weren’t necessary. He need better costumer relations and service. The other lady who helped did just that got me in and out no rude comments nothing I don’t know her name.

  ---

  Response from the owner

  Thank you for your feedback. We apologize that you did not have best experience with us and we have forwarded your feedback to the District Manager for the area. If you would like to discuss further, please give us a call at 1-800-801-4444.

• I

  Irving Velez

  1.0

  They are slow. Rude. They always have a nasty look on their faces. This place needs reconstruction in their staff. Not coming back to this place ever again.

  ---

  Response from the owner

  Thank you for your feedback. We apologize you had this experience with us and we will provide your feedback to the District Manager for the area. If you would like to discuss further, please give us a call at 1-800-801-4444.

More reviews (33)