Amscot - The Money Superstore N University Dr, Coral Springs, Florida

Amscot - The Money Superstore Reviews

3.2 stars based on 11 reviews

Featured Comments:

• B

  Blue Arrow954

  5.0

  Sabrina, Stacy, Carolina, Patricia are the BEST! They always treat me like a Human Being and with the utmost respect.

• A

  Amanda Christine

  1.0

  The absolute worst. They barely speak any English so you can hardly understand them. They want you to wait until you get another check, because one isn’t good enough, to apply for a loan. Why would I need a loan from them AFTER I get a check from my job? That’s redundant. They lie over and over, every single time you go in there.

• E

  E M

  1.0

  Rude. Won’t ever return here. I come to this location in Coral Springs... Ramblewood Square often to take out a loan. Good thing that I can return the loan when it’s due at any location because I won’t visit this location anymore. The employee was rude during the entire transaction and I easily pick up on things. The associate very rudely asked me when was the date of my last direct deposit. I didn’t appreciate that associate’s entire demeanor. I work hard for money and have a job and did not come to Amscot to steal 200 dollars. The associate should learn how to speak to people and provide better customer service. There is a proper way to speak to people. No matter who the person is. Everyone should be treated with respect. I did not get that employee name but I have never seen that employee before. That employee must be new and obviously does not have the skills that the other employees possess. This is the first time where I have a complaint. It has always been a delight to come here for my financial needs.The employees are always professional here. So I was appalled to receive the service that I did from that one particular person who like I said I’ve never seen before. I was courteous. I guess I came to the wrong place. I did not appreciate the customer service that was provided. I guess the loan was coming out of that associate’s pocket. No need to return to a location where an employee is biting off every word.

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  Response from the owner

  Thank you for sharing your recent experience. We’re disappointed anytime we hear that a customer’s visit fell short of the standards we strive to meet. Please allow us the opportunity to address this issue with you at your earliest convenience by calling our customer care line at 1-800-333-6130. We look forward to resolving this for you!

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