Arize Federal Credit Union Science Park Rd, State College, Pennsylvania

Arize Federal Credit Union Reviews

3.1 stars based on 7 reviews

Featured Comments:

• D

  Dave G. II

  5.0

  I've been a member since 1998. In addition to having loans, I've also had 100s of contacts with the tellers. Fantastic customer service.

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  Response from the owner

  Thanks Zelda!

• J

  Jocelyn Bassler

  1.0

  THE WORST. AVOID!!!! I have a car loan through ARIZE - when I moved to Maryland, it took them 6 months and numerous phone calls to have the title sent to the MVA. Now I'm being told I will be charged for mailed paper statements - I'm all for saving trees, so I wouldn't mind if I weren't certain that I'd already signed up for paperless statements ages ago. So, here I go to log into my online account once again to probably see that I'm already signed up for paperless statements except, no, I can't log in because if you don't log into your online account for a while, they disable it. There are no instructions for how to get it unlocked. If you go to their page, you can find that you have to call them. So annoying when they have fairly limited hours (no Saturday hours, no hours outside of regular working hours). So, I will have to wait until after the weekend to try to squeeze the dreaded deed of calling them into my work day - this is a whole other circus of misery. No one competent ever answers the phone. You must always be transferred to someone who definitely will not be at their desk. I have dealt with ARIZE for other purposes, too, as the non-profit that I was involved with had an account here. People rotate on our BOD, as with many organizations, and switching the people on our account never got done correctly and always involved jumping through hoops. Their practices are just so archaic, it's painful. I hate leaving negative reviews, I rarely do, but please save yourself from using ARIZE.

• H

  Her Royal-Herness

  1.0

  I'd give a zero if I could. The negative reviews below about cover it. I had to start balancing a check book again because of the roller coaster back and forth charges, fees, reversals and oh yes, checks I don't even possess-my favorite of all. Who uses checks these days besides businesses? Do THEY even use them?

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  Response from the owner

  We would be happy to help you navigate the issues you are experiencing if you would like to reach out. Please give us a call at 877-342-5975 or email [email protected]

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