Armstrong Bank E Lindsey St, Norman, Oklahoma

Armstrong Bank Reviews

3.4 stars based on 12 reviews

Featured Comments:

• C

  Cody Brooks

  5.0

  This branch always does right by me! They're always helpful when I have an issue (which isn't too often). I wasn't too happy when they bought out Republic Bank, but they've made up for it in my book. The employees are always respectful to me.

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  Response from the owner

  Thank you so much for taking the time to share your positive experience. Our bankers are committed to serving our customers, and we'll share your feedback with everyone at this location. Thank you again, Cody!

• K

  Katie O

  1.0

  Republic was so much better. This place just took the last bit of money out of my account. I have not used it in awhile. They took the money back in March and April of 2021, its now june of 2021 and I just got a letter letting me know that they took money out, and added a service fee on top of it. Now I have 0 dollars. They add charges without telling you. I was never notified that my account would be charged and to then find they closed my account due to no funds. The app sucks because it is always kicking you off and you have to put all your information in it each time, to get into the account. I wouldn't recommend to use this bank! Many hidden fees

• L

  Lani Jayne

  3.0

  Frustrating is an appropriate term. The drive thru wait times are unreal. Today, I arrived for what I thought would be a simple task. I've been waiting in the drive thru lane now for 14 minutes, and the same group of cars are still here that were here when I arrived. I liked it a lot better when this was still republic. Either have more staff readily available to assist when drive thru volume is heavy, or try something different. Incredibly inefficient practice.

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  Response from the owner

  We apologize that your wait was so long. Our drive-thru services are expanded right now to accommodate customers who prefer to bank without coming into a lobby so this sometimes causes longer wait times, but we will certainly look into this. If you would like to visit with a banker directly, please contact Jeff Miles, market manager over our East Norman location, at (405) 579-5407 or if you prefer, please call our East Norman location directly at (405) 366-2770.

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