Arvest Bank E 71st St, Tulsa, Oklahoma

Arvest Bank Reviews

2.7 stars based on 23 reviews

Featured Comments:

• Z

  Zachary Seizinger

  5.0

  I worked with Taylor baca this afternoon re-allocating some of my finances. I was on the verge of switching banks from Arvest, but after her awesome customer service, skill, and knowledge in what she does I will gladly be continuing with them. Taylor has been by far the most helpful employee I have worked with at this bank!

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  Response from the owner

  Hi Zachary! This is fantastic to hear! We are so happy to hear these kind words about our associate and we appreciate having you as a customer! Thank you for taking the time to leave this great review! We look forward to the opportunity to continue to serve you!

• K

  K Tan

  2.0

  Walk in the bank look like no body care about you, plus the bank tellers no smile look like you are not welcome the attitude 😉 👍👍😄😄

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  Response from the owner

  We are sorry to hear this and we would like to listen and learn more about your experience. Would you please send your contact number to [email protected] so that we can connect you with a member of local management?

• R

  Randy Lindemuth

  1.0

  No customer service at 71st & Sheridan on 2/4/22. I was in the commercial lane at 4pm today, with another Arvest customer ahead of me for several minutes. When they were finished, and it was my opportunity to make a cash deposit for a landlord real estate customer, the Arvest drive-thru teller verbally refused my deposit stating "they closed at 4PM due to inclement weather"!! Then she points at a taped sign in the bank window saying they were closing at 4 pm due to inclement weather. Really?? She refused my deposit and stated she would get in trouble if she accepted it!! WOW My vehicle clock was 4 PM exactly, but she verbally stated her inside clock said 4:03 PM. In frustration, I told her I would post a negative online review regarding this "Rudeness and Poor Customer Service", her reply was "that's fine". She finally admitted they were closing early because there were only 2 employees inside... I guess 2 employees are enough employees until 4PM, but NOT A MINUTE after 4 PM?? You kidding me?? Since my customer needed their rent deposit available today, I drove to Arvest 101st & Sheridan, and voila they were open and that teller stated they were open until 6 PM today. Why didn't inclement weather cause this location a problem too (well, because there wasn't inclement weather today)? Very poor customer service that Arvest closes early (a supervisopr or management employee could have stepped-in to work the drive-thru window) or the teller at 71st Street could have at least recommended that I drive to 101st & Sheridan for my cash deposit (but, they couldn't suggest that to a customer-- if the excuse is inclement weather, right?). After 2 Arvest locations to make this real estate customer's deposit- I then made 2 additional deposits for other landlord customers at Bank of Oklahoma and Chase Bank. Neither of them were closed at 4:45PM (due to Arvest's hilarious excuse of "Inclement weather"). So for my business, this landlord customer, and any future customers, I will recommend Bank of Oklahoma, Chase Bank or another bank for their banking needs!!

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  Response from the owner

  Hi Randy, we are terribly sorry to hear about your experience. We would like to learn more. Would you please send your contact number to [email protected] so that we can connect you with local management?

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