Arvest Bank W Macarthur Dr, Webb City, Missouri

Arvest Bank Reviews

4.2 stars based on 9 reviews

Featured Comments:

• t

  tina youshldknow

  5.0

  The employees are super nice, can handle questions that arise, & I've banked here for at least 10yrs with only one mistake on their end, which was quickly corrected. Thanks Arvest Bank for your services.

  ---

  Response from the owner

  Hi Tina! We are so happy to hear about your great experience at this location! We appreciate having you as a loyal Arvest customer! Thank you for the great review!

• J

  Jennifer Richards

  1.0

  I've banked here for years, and I've recently had a horrible experience. Their ATM "ate" $400 of my money, the Monday before Thanksgiving. It printed a receipt and removed the funds from my account, but never gave me the cash. I filed a dispute immediately. The teller waited a full business day to submit my dispute, putting the time frame allowed to check the ATM balance into Thanksgiving Day, instead of the Wednesday before Thanksgiving. As we all know, The following business day doesn't come again until the Monday after Thanksgiving. So the dispute process was delayed a full 4 days because of her failing to submit the dispute on the same day. Their response to their ATM error has been unconcerned, lazy, and slow. I'm sure that if $400 of their banks money was taken by a customer, whether it be by accident or on purpose, their response would be much different. Very disappointed.

• L

  Linda Bragg

  4.0

  P eople here in the Webb City branch are very nice to all.

  ---

  Response from the owner

  Hi Linda, we're happy to hear that you had a good experience at our MacArthur Drive location. If you're willing, we would like to connect you to a member of local management to learn how we can become a five-star bank for you. Will you please send us your name and contact phone number to [email protected]?

More reviews (6)