Arvest Bank S Walton Blvd, Bentonville, Arkansas

Arvest Bank Reviews

3.4 stars based on 3 reviews

Featured Comments:

• J

  John Pan

  4.0

  Friendly service with a smile. Fresh popcorn and coffee awaits. My only complaint is having to turn left / southbound out of the parking lot is difficult with all of the local traffic.

• T

  TheJason

  2.0

  I was at this location and I mentioned that google gives a 2nd party number to call and Pablo gave me his card so I could reach that branch. Now, a few months later, I call and the girl that answered asked if she could help me and then said “um, I’m with a customer so I need to go”...really?! I called back and same thing. Why answer if you can’t answer???!!!

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  Response from the owner

  Hi TheJason, we’re sorry to hear that our associate at the Walton Blvd location was unable to assist you when you called earlier today. However, the number that is listed for this location is correct and can connect you to a specific branch or you can speak to a Customer Service Representative. Our branch associates are available to serve customers that visit us in person and on the phone, when possible. If you would like to reach out to us at [email protected] and provide your contact information we can pass that information along to this branch so that they can assist you further.

• D

  D XO

  1.0

  Great bank but Karen at the front desk is horrible. I came in and no one at the front desk.... a assistant manager from the back came up to help me but Karen shut this assistant manager out and was very very rude. The manager went to the back to her office and I sat there for 10 minutes and still no service. The front desk lady in Arvest on the square needs to teach this lady customer skills. I did mention to her that she was very disrespectful to that assistant manager just wanted to help. I will go to another location

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  Response from the owner

  D Xo, we are truly sorry to hear about this. If you would let us, we'd like to listen and learn more about your experiences. Would you please email [email protected] with your phone number and name so we can have management follow up?