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- Ascend Federal Credit Union Dr, Nissan, Smyrna
- Phone:
- +1 800-342-3086
- Website:
- https://ascend.org/
- Address:
- 769 Nissan Dr, Smyrna, TN 37167, United States
- Hours:
- Thursday9AM–5PMCLOSE
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Ascend Federal Credit Union Reviews
3.4 stars based on 28 reviews
Featured Comments:
V
Venus Savatvong
5.0
I’ve been with them for a few years and I’m glad I followed other people advice to come here. I don’t plan on switching to a different bank anytime in the near future. They are kind, helpful, understanding and patient with me.
J
Julie Wilson
2.0
They are not nice. Closing my account tomorrow when they open
P
Pam Parks
1.0
If I could give a zero I would. Have banked with Ascend since they opened a branch in Smyrna. For the last three months have done nothing but screw up my accounts. Go in and have been promised everything going forward will work. Since they became so automated they are impersonal and I miss being able to to talk face to face with a teller. Looking at responses it always seems to ask you to email. What happened to good old fashioned customer service. Nothing has changed. Still screwing up my accounts. Will be looking for another bank. Stay away from Ascend especially the one in Smyrna.
Response from the owner
Hi Pam - Thank you for taking the time to leave your feedback. We ask for members to email us so we can obtain contact information and a management team member can follow up directly. We value member feedback like yours greatly as it helps us grow and improve. If you would send us your contact information to [email protected], we will have someone give you a call as we would like to learn more.
More reviews (25)
Payday Loan Calculator
Estimated Payment
$ null
- Total Principal Paid:$ 1,000.00
- Finance charge:$ 255.62
- APR: 311.00 %
Payment Breakdown
Map & Direction
Directions- Thursday :9AM–5PM
- Friday :9AM–5PM
- Saturday :9AM–1PM
- Sunday :Closed
- Monday :9AM–5PM
- Tuesday :9AM–5PM
- Wednesday :9AM–5PM
FAQs
1. How Can I Contact Ascend Federal Credit Union?
You can call them at this phone number +1 800-342-3086. Using their website's online form can be helpful.3. How Can I Obtain a Loan at Ascend Federal Credit Union?
You can complete the online application form on their website. If you need online loans on the same day, you may find further information on WeLoans.5. What Happens If I Cannot Repay My Loan?
You should negotiate with your lender if you foresee trouble making repayments on your loans. Your lender may either agree to a different due date or allow you to skip payments for several months.
2. Where Can I Find Ascend Federal Credit Union? How Do I Locate It?
Ascend Federal Credit Union is at 769 Nissan Dr, Smyrna, TN 37167, United States. Use the map to discover the fastest way to get there. You can find more nearby loan stores in Tennessee here.4. Is Ascend Federal Credit Union an Agency or a Lender?
Ascend Federal Credit Union is a Federal credit union. However, WeLoans, as a lending broker, can assist you in connecting with over 100+ lenders to get a loan with no credit check.6. Is Ascend Federal Credit Union Provide Bad Credit Loans Online?
Yes. However, if you are looking for loans with bad credit, WeLoans is a good option.

