Atlantic Federal Credit Union Boulder Way, Biddeford, Maine

Atlantic Federal Credit Union Reviews

2.7 stars based on 9 reviews

Featured Comments:

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  Dylan Conley

  5.0

  Where do I start! Banked with Biddeford savings 23+ years! Asked for loan and declined any offer even if I put money down! Fiance and other family members said try credit union, try ours! Walked into YCFCU and signed up for checking and savings! Week later thinking may be to soon, sat down with a friendly loan officer in her stress free environment! Let her work her magic and got me $0 down for personal loan of $3500 to get work done on current vehicle. Well, that engine seized after putting in $2700 of work into it after 3 weeks! Called her up distraught and aggravated! Gave her my story and she said lets see what we can do! Not only did I get a call roughly 3 days later giving her time to work her magic! But gave me 3 options of how we can move forward into new loan and carry old one over! Well after vehicle after vehicle I picked out and helped me sort through what was in my price range trying to find the right one to meet my weekly goal! Well after she found out it was a salvage title on one! Dealer didnt have any intention to tell me! Found a vehicle not only in my price range but less then my goal with GAP and Maintenance coverage for 3 years! Nicole Schmidt you went above and beyond my expectations! Thank you for helping me meet my goal and helping me into a vehicle and my first and second loan!

• K

  Kendra Ross

  1.0

  30 dollar overdraft fees are insane.my account on the weekends is funky it takes it out of the available and puts it into the balance then when I think I have money because it says it is available (when they already put the money aside) it is not.when it already took it out of the available charging me overdraft fees I feel like I'm being double charged. Please put hours on the door. Went there today before they updated the hours on Google and they were closed when it said they were open today at 8:30. They started to be closed on Saturday happened when covid started. Are you guys planning on being open on Saturdays again or is that a permanent change? Not too fond of this bank.

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  Response from the owner

  Hi Kendra - please give the Contact Center a call 800.834-0432 on Monday and let's see if we can figure out what funky thing is happening and get it corrected. We also have some excellent tools in our Digital Banking app that can help with alerts. The Contact Center and Video Banking are open and available every Saturday from 9am-12noon. Not sure what is going with Google and how they listed our hours. And yes, the hours should be listed on the doors.

• J

  Joshua Patoine

  1.0

  What makes isn’t open on Saturday this place is a joke

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  Response from the owner

  Hi Joshua, while the branches are not open on Saturday, Atlantic's Member Contact Center and Video Banking are open and available every Saturday 9am-12noon to help with your banking needs.

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