Axiom Bank Cypress Gardens Blvd, Winter Haven, Florida

Axiom Bank Reviews

3.8 stars based on 13 reviews

Featured Comments:

• D

  DrEve Woods

  5.0

  This bank is the best ever! They always greet me by name and are so personable and caring. Been banking here for 5 years and will never go to another bank! They are like family!

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  Response from the owner

  Hi Eve! Thank you for your review! We're so glad to have you as a customer. We appreciate your feedback, and thank you for choosing us!

• E

  Eva Duarte

  5.0

  I've had accounts at this bank for over 7 years. Every time I go there, I am happily greeted by Chellybeth, Emma, Michael, Katlynn and Donna. They are always very helpful and ready to do whatever it takes to fix my issues. It feels like family. I always get excellent service. Would definitely recommend to my friends and family.

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  Response from the owner

  Thank you, Eva! We appreciate you taking the time to write such a great review.

• l

  lilonesad

  1.0

  This bank is horrible I signed up for alerts for my accounts to transfer money from my personal to my bussines so I won't be overdrawn and charged for return fees, i had the money to cover the purchase they hit me with a return fee the same day and no alerts,, been at this bank for about 4 years, they changed their systems I had to close and reopen my business account and closed my savings because I could not access them, the problem stated above is one of the many things that make me want to close my account, the many times they blocked my purchases even when I was on tour I had no access to my money and basically starved for my whole tour. This bank is quick to block, freeze and hit you with return fees...but takes forever to fix the problems, call you or notify you with your account and their systems. Even the app have bugs in it. I had 70 bucks in my personal account instead of notifying me or calling me to see if I need to transfer to cover 50 dollars they hit me with 68 dollar return fee for a purchase they didn't even cover...how does that make sense.

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  Response from the owner

  Thank you for reaching out to us. I’m sorry that you haven’t received the service you deserve. Please contact our Retail Banking Vice President, Jennifer Waddell at 407-732-5628 or [email protected]. She is aware of your situation and is ready to assist you.

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