Bank of America Financial Center 13th St, Washington, District Of Columbia

Bank of America Financial Center Reviews

4.0 stars based on 41 reviews

Featured Comments:

• M

  Mohammed Basaar

  4.0

  Thank you Bank of America ,and special thanks to the branch employee Ms. Katie Mywar for her kind attitude. When I visited the B ofA last Monday. However,I just want to complain and disputes a mistake that happened with mis-spelling my first name when I opened the account on July last year in North Virginia branch,Alexandria, the banker typed “Mohammad” instead of “Mohammed “.even thought he already took my passport picture and filed it into system. After I opened my Account,I moved to States College in PA ,16803 zip code areas ,where’s no Bof A branch operates there (unfortunately for such a good reputation bank) so then I tried to contact with the person or the banker and he apologized and said you have to come physically to the branch to change the name. At that time,Iwas at 16803 zip code area for study and research so I couldn’t move from Pennsylvania (PA) therefore,I requested via online virtual chats but no results. So after I finishes the spring semester which was last week,I just traveled to DC. For my own business and visit the D.C branch to amend or change the name which consider a big deal for me. The reason I said that is because of this mistake,I was not able to use the banking statement for official use due the the major difference and doesn’t match the name of the passport. To specify,I applied to EU visa during the fall and the embassy refused the banking statement and they said it didn’t match your others form of ID and perhaps this belongs to other one. and DMV refused it for the purpose of verifying the residence due the the difference in spelling I am telling the story to show how badly this effected me and in this case,the banker should have come to me ,no asking me to come to him after he knew I am in other state. At the end ,I am seeking any kind of compensation from Bank of America. To know more about the case , you may ask Katie Mywar . Thank you

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  Response from the owner

  I'm sorry to hear about your experience. If you need further assistance, please reach out to a member of our Social Media Client Care team on Twitter at https://twitter.com/BofA_Help or Facebook at https://www.facebook.com/BankofAmerica

• k

  kyle nichols

  5.0

  I had an amazing banking experience today. I had the pleasure to work with Banker, Tsar P. He was a great help. Typically, I am anxious when discussing my finances; however, my discussion with Tsar was informative and enjoyable. I HIGHLY recommend this branch. Thanks, Tsar!

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  Response from the owner

  Hi Kyle. Thanks for letting us know how helpful Tsar was during your financial center visit. We appreciate you taking the time to let us know what we’re doing well. ^ines

• J

  J Macklin

  5.0

  Tsar was great and extremely knowledgeable. Made everything easy to understand. Would definitely recommend him to friends and family

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  Response from the owner

  Thanks for letting us know how helpful Tsar was during your financial center visit. We appreciate you taking the time to let us know what we’re doing well. ^ines

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