Bank of America Financial Center E Highland Ave, San Bernardino, California

Bank of America Financial Center Reviews

2.5 stars based on 37 reviews

Featured Comments:

• N

  Nora Lopez

  5.0

  First time at this branch and Alex, Security guard/Allied, was so helpful. Not only to me but to all customers coming to the branch. I’m so grateful that he was there and ready to help and make my visit so pleasant.

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  Response from the owner

  Hi Nora. Thanks for letting us know how helpful Alex was during your financial center visit. We appreciate you taking the time to let us know what we’re doing well. ^tasha

• r

  r3483r8328u

  1.0

  05/13/22 very rude didn’t want to help asked for names “I’m not giving you my name”…and we been customers for years we have business accounts imagine that

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  Response from the owner

  Hi. It's disappointing to hear that your experience wasn't at the level you expected, and we’ll certainly be sharing your feedback with our leadership team. We sincerely apologize for your experience. If further assistance is needed please connect with our Social Media Client Care team https://twitter.com/BofA_Help on Twitter or click the Send Message button on our Facebook page https://www.facebook.com/BankofAmerica. ^Joseph

• E

  Edward Myers

  1.0

  I recently had a couple unauthorized transactions hit including matching overdraft fees and additional international fees. And to boot started charging a monthly service fee over double of where I would pay at any other banking center. Do yourself good and do not get an account with B of A. Trying to access a safety deposit box and going through the process. One hurtle after another- now they are not opened on the the inside due to understaffed.

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