Bank of America Financial Center Irvine Blvd, Irvine, California

Bank of America Financial Center Reviews

1.8 stars based on 49 reviews

Featured Comments:

• J

  J K

  5.0

  No idea why so many bad reviews. It think people are just brainwashed to think bank = evil. I love my bank and the new atm they got that I can just use my phone to get cash. Wish the utility company or dmv would run as efficiently as bofa.

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  Response from the owner

  Hello. Thank you for the positive review about your recent experience with Bank of America. We appreciate you taking the time to let us know. ^mark

• Н

  Наталья Колодзинская

  1.0

  6356 Irvine Blvd, Irvine, CA 92620 On 05/15/2022 at 19:09 I deposited about $7,000 at ATM #ICAD4436 and the machine froze for some time and gave me only a check stating that the machine could not return my banknotes and could not process my request. And they asked me to call and open the claim. On 06/16/22 I called and opened claim, 2 months later 07/13/2022 I got a response from the bank that unfortunately they have not found any records and denied the claim. I called them and asked them to reopen the claim, but they refused. Went to the bank branch and along with the bank, the representative called the claim department the answer is the same we don't have any records. How it can be possible? ITS A SCAM!!!

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  Response from the owner

  Thanks for taking the time to tell us about your experience. If you need further assistance, please reach out to a member of our Social Media Client Care team on Twitter at https://twitter.com/BofA_Help or Facebook at https://www.facebook.com/BankofAmerica

• F

  Farid Ahmed

  1.0

  This location is very frustrating. It seems they always have only one teller working at a time. You wait for long line and then find out they can’t assist you because they don’t have change or they can’t assist you. I already went few times and I had to leave seeing long line. You also have to make appointment for vey simple task. Why you have a beach that can’t support local customers. I already avoid working with humans as much as possible when you are at this branch. Top of that, time to time ATM DOES NOT WORKING PROPERLY!! I have both personal and business accounts with this bank. I am not sure if beach manger is properly trained on Customer service or allocation of Human Resources! THIS BRANCH REALLY NEEDS IMPROVEMENT!!

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  Response from the owner

  Good morning Farid. It's disappointing to hear that your experience wasn't at the level you expected, and we’ll certainly be sharing your feedback with our leadership team. If you need assistance, please reach out to a member of our Social Media Client Care team on Twitter at https://twitter.com/BofA_Help or Facebook https://www.facebook.com/BankofAmerica. ^michael

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