Bank of America Financial Center Main St, East Orange, New Jersey

Bank of America Financial Center Reviews

2.6 stars based on 34 reviews

Featured Comments:

• B

  Benjamin Nater

  4.0

  Very clean and convenient branch offering all types of banking and financial services. If they had complete access to their ATM I would give them a full 5-star rating. I came into the branch from the parking lot and was greeted by an employee who informed me I had to go all the wY around the building complex in order to get to the ATMs. If they just wanted to restrict access, why not lock the door to Main Street (can't park there without getting a parking ticket anyway) and allow access from the parking lot (it's that door all the way back in the picture).

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  Response from the owner

  Hi Benjamin. We value our customers' opinions and appreciate that you took the time to share your feedback with us. If further assistance is needed please connect with our Social Media Client Care team https://twitter.com/BofA_Help on Twitter or click the Send Message button on our Facebook page https://www.facebook.com/BankofAmerica. ^ines

• F

  Fatou Dabo

  1.0

  Terrible customer service. There’s always have 1 freaking teller at the window with a long line of people. Newton just walks around in circles when he could probably help work through the line.

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  Response from the owner

  Hi, Fatou. We are sorry that we did not meet your expectations and know that your time is valuable. We appreciate you coming in and depending on the reason for your visit you may be able to save time in the future by using an ATM or our mobile app. You can complete many transactions online or through our mobile app. For more info, please click here https://www.bankofamerica.com/online-banking/mobile-and-online-banking-features/overview/. If you have an account related question/concern we can help with, you can connect with our Social Media Client Care team on Twitter at https://twitter.com/BofA_Help or Facebook https://www.facebook.com/BankofAmerica. ^Joseph

• N

  Naiima Fauntleroy

  1.0

  Alllllllways a line for the teller. I never get out of here within an hour. I usually go to the Glen Ridge branch which can be our of the way but worth the drive.

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  Response from the owner

  Hi, Naiima. We are sorry that we did not meet your expectations and know that your time is valuable. We appreciate you coming in and depending on the reason for your visit you may be able to save time in the future by using an ATM or our mobile app. You can complete many transactions online or through our mobile app. For more info, please click here https://www.bankofamerica.com/online-banking/mobile-and-online-banking-features/overview/. If you have an account related question/concern we can help with, you can connect with our Social Media Client Care team on Twitter at https://twitter.com/BofA_Help or Facebook https://www.facebook.com/BankofAmerica. ^Joseph

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