Bank of America Financial Center Blossom Hill Rd, Los Gatos, California

Bank of America Financial Center Reviews

2.2 stars based on 9 reviews

Featured Comments:

• J

  J Nia

  5.0

  Mahta the banker was amazing.. Great attitude and was able to give me the info I needed quickly and easily. Definitely coming back to see her for all my BofA transactions!!

• L

  Leonard

  1.0

  Downtown LG Branch: This branch recently managed by (Jonathan Pruy), is extremely disappointing, disgusting, immature, dysfunctional, unprofessional, unpleasant, rude & egotistical, uneducated, unethical, etc. I highly recommend you stay far away, as I had an appointment today (which was pre-scheduled) and locked in to sign some very important business documents, unfortunately I was kept waiting for 35 minutes on the couch, when there was 10 other employees dwindling there fingers, and only one customer waiting in the teller line, and I could not been seen, when (Johnathan) emphasized that he would personally take care of me regarding the docs, and clearly doesn’t know how to run a major branch.

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  Response from the owner

  Good morning Leonard, we value your business and are sorry that you were disappointed. We’ll certainly be sharing your feedback with our leadership team and would like to know more. If you need further assistance, please reach out to a member of our Social Media Client Care team on Twitter at https://twitter.com/BofA_Help or Facebook https://www.facebook.com/BankofAmerica. ^michael

• R

  Rick Newell

  1.0

  I have been banking with BOA for more than a decade and very rarely if ever require their help while they passively make $ off of the $ I store in my accounts with them. Today I for the second time in as long as I can remember I needed assistance with a wire transfer so went into the branch. I was told it was too near closing time for them to start doing the wire transfer. I acknowledged that I understood that it wouldn't go out until the next business day but wanted to complete the wire today. They were unwilling to complete the wire as it would require them to "reopen" their wire system so near to closing. This type of attitude and unwillingness to help a long-term, valuable customer of theirs comes across as very LAZY. I have accounts at numerous other banks and have not experienced similar with other banks. Not surprising this branch has the VERY poor ratings it does. Take your banking elsewhere!

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