Bank of America Financial Center Hawthorne Blvd, Redondo Beach, California

Bank of America Financial Center Reviews

2.1 stars based on 43 reviews

Featured Comments:

• g

  george KAAKEDJIAN

  5.0

  Excellent service very friendly the manager rod solved a banking problem for me quickly !!

  ---

  Response from the owner

  Thank you for the positive review about your recent experience with Bank of America. We appreciate you taking the time to let us know.

• R

  Rose Holbrook

  3.0

  When I am in the bank office, helpful service but the entire staff is allergic to picking up the phone. I'm going to tie a note to a bird and hope for the best. These reduced hours are impossible for those of us with jobs during the day. I love the ATM locations, it feels safe but it's really hit or miss with this company and if you wait 2 hours or if you get things done in 30 min. Almost never an in and out experience.

  ---

  Response from the owner

  Hi Rose. We are sorry that we did not meet your expectations and know that your time is valuable. We will share your feedback with our leadership team. We appreciate you coming in and depending the reason for your visit you may be able to save time in the future by using an ATM or our mobile app. Signing up is simple: https://www.bankofamerica.com/online-banking/mobile-and-online-banking-features/overview/. Here is a link that can help you quickly find other financial centers that may be near your locations and hours: https://locators.bankofamerica.com/. Thank you. ^susan

• C

  Cristina Areyan

  1.0

  The person who “helped” me is named Angie. she had my check in her hand and sent me home Bc I didn’t have my id, i said that’s fine I’ll be back and when I came back they said they couldn’t cash my check Bc it’s from Wells Fargo. They made me waste my time. If I find a corporate number ima call and report Bc they’re actually so dumb here and gave me the worst headache.

  ---

  Response from the owner

  Hi, Cristina. It's disappointing to hear that your experience wasn't at the level you expected, and we’ll certainly be sharing your feedback with our leadership team. We sincerely apologize for your experience. If we can be of any help with your account, please reach out to a member of our Social Media Client Care team on Twitter at https://twitter.com/BofA_Help or Facebook https://www.facebook.com/BankofAmerica. ^Joseph

More reviews (40)