Bank of America (with Drive-thru ATM) Fort Campbell Blvd, Clarksville, Tennessee

Bank of America (with Drive-thru ATM) Reviews

2.2 stars based on 34 reviews

Featured Comments:

• B

  Barbara Scruggs

  5.0

  Excellence in Banking at BOA Cunningham Plaza location. I have been doing business with BOA since 1998, over time I have worked with many different associates at BOA but Kathy K and JB are top notch! Both are the pleasant, caring and proficient. Their skills in providing banking needs or resolving problems are superior to other banks. Kathy K or JB will deliver nothing less than the best from expertise and professionalism to top-notch communication. Love the fact that Kathy K will reach out just to make sure all my needs at BOA are being met and that I have no issues or concerns and notifies me of any new banking opportunities. JB always makes me feel welcome and important when I visit the bank. If you’re in the market for any banking needs please give them a chance. You’re sure to be impressed!

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  Response from the owner

  Hello Barbara. Thanks for letting us know how helpful Kathy, JB and our team were during your financial center visit. We appreciate you taking the time to let us know what we’re doing well. ^tasha

• U

  Ulita Knight

  2.0

  I came to Ft Campbell BOA at 9am from out of town, but they open late at 10am. I don’t use this bank much because I’ve had bad customer service previously when I wanted to put money in my grandmother’s account. But on 6 July 2022 I came back to the bank at 2:48 pm, there was one person scheduled and he heard my dilemma for driving out of town because we don’t have a BOA near ft Knox. Long story short The teller politely offered us water for our 2 1/2 hour road trip back home., but said she could not help because it takes a long time to add someone on the account and she has one person scheduled and the bank closes at 4…..That scheduled person offered to let me go ahead but she still said no. I politely left even though if that was me I would have helped the out of town customer. When I went to Abound bank on Ft Knox, they seen me in my car waiting so they opened 5mins early . I added my dependent to my account in 25 min. Now I remember why I don’t really Bank with Bank of America. I didn’t feel like a customer.

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  Response from the owner

  Hi, Ulita. We value your business and are sorry that you were disappointed. We’ll certainly be sharing your feedback with our leadership team. If you need further assistance, please reach out to a member of our Social Media Client Care team on Twitter at https://twitter.com/BofA_Help or Facebook https://www.facebook.com/BankofAmerica. ^alma

• P

  Pam Shortt

  5.0

  This is the second time that I have been to this location. Everyone that I came in contact with was friendly and helpful. Kathy was more than helpful assisting me with a credit card and different options to choose from. I would like to thank everyone that works there for all that they do.

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  Response from the owner

  Hi, Pam. Thank you for the positive review about your recent experience with Bank of America. We appreciate you taking the time to let us know. ^Joseph

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