Bank of America (with Drive-thru ATM) E Bell Rd, Phoenix, Arizona

Bank of America (with Drive-thru ATM) Reviews

2.0 stars based on 56 reviews

Featured Comments:

• M

  Mladen Grbic

  5.0

  Philip is great guy. His a manager there. Always ready to help. He finished my wire transaction way faster than I thought.

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  Response from the owner

  Good morning Mladen, thank you for choosing Bank of America for your financial needs. We’re glad to hear the process went smoothly. Thanks for taking the time to let us know. ^michael

• J

  Johanna Franchinni

  1.0

  Unfortunately there's no "no star option" this is the worst branch ever! I've been to several but I've been to this one 3 times and they always make me wait a long time to do something on the platform and they can't say it's due to lack of staff because I always see several employees and there's only one person helping the lobby.poor poor management at this center!

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  Response from the owner

  Hello Johanna. We are disappointed to hear this and would like a chance to connect. Please reach out to a member of our Social Media Client Care team on Twitter at https://twitter.com/BofA_Help or Facebook https://www.facebook.com/BankofAmerica. Privately message your name, ZIP code, phone number, and best time to contact you. Please remember: Don't include account numbers or Social Security numbers for security reasons and check to ensure you are using our verified accounts. A member of our Social Media Client Care team will be happy to review your concern. ^tasha

• S

  Shannon Campbell

  1.0

  1pm on a Monday they have 1 teller open and line is out the door....This place is always slow....They have tellers standing all over not helping at all😡😡😡

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  Response from the owner

  Hello Shannon. We are sorry that we did not meet your expectations and know that your time is valuable. We will certainly be sharing your feedback with our leadership team. We appreciate you coming in and depending the reason for your visit you may be able to save time in the future by using an ATM or our mobile app. Signing up is simple: https://www.bankofamerica.com/online-banking/mobile-and-online-banking-features/overview/. If you have any questions or an account related concern we can help with, please connect with our Social Media Client Care team on Twitter at https://twitter.com/BofA_Help or Facebook https://www.facebook.com/BankofAmerica. Thank you. ^mark

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