Bank of America (with Drive-thru ATM) Main St, Snellville, Georgia

Bank of America (with Drive-thru ATM) Reviews

2.0 stars based on 67 reviews

Featured Comments:

• Y

  Yvonne Asante

  5.0

  The associate there was really nice she helped me figure out a lot of things especially for someone newly learning how to use a credit card.

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  Response from the owner

  Hi, Yvonne. Thank you for the positive review about your recent experience with Bank of America. We appreciate you taking the time to let us know. ^Joseph

• G

  Gail Nasr

  1.0

  Horrible customer service they just don’t care the bank itself is good but in general is good but location is bad customer service I just opened new account here big mistake was told different things approached manager about this was worst

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  Response from the owner

  Hi Gail, we apologize for your experience and are very disappointed to hear this. We’ll certainly be sharing your feedback with our leadership team. If you have any additional questions or an account related concern, you can connect with our Social Media Client Care team on Twitter at https://twitter.com/BofA_Help or Facebook https://www.facebook.com/BankofAmerica. ^chris

• S

  SSSandy Smith

  2.0

  Over drawing your account. Had to make complaints serverly times manager protected the wrong . Didn't send card on time didn't have access to my account round around unlike draw drew all my money out. Theirs times the helped with disputes . I just were charge 50.00 for copy's. $5 a sheet library 20 cent a page my money were put back over drawn my account charge me and knew 50 wasn't on that card after calling and complaining it were reversed back into my count been with them about 30 years back in the 90s when opening this account had lots of same problems and still having problems needs customers service improvement for customers and working professional at all times theirs inside job in customers account money missing tracing pin no ATM stores and waiting long time to turn your money not cool when u have other things to pay and money lock u need food can't get to your money. Retrain for customer service and working professional the ones with complaints.

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  Response from the owner

  Hi, Sandysandral. We are sorry that we did not meet your expectations. Your feedback is very important to us and we would like the opportunity to speak with you. Please connect with our Social Media Client Care team on Twitter at https://twitter.com/BofA_Help or Facebook https://www.facebook.com/BankofAmerica. ^Joseph

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