Bank of America (with Drive-thru ATM) State Rd, Jacksonville, Florida

Bank of America (with Drive-thru ATM) Reviews

2.2 stars based on 20 reviews

Featured Comments:

• J

  Jeffrey M

  5.0

  Excellent client service. Joy, especially, is extremely helpful.

• J

  JoAnn Wiley

  2.0

  One teller available; everyone helpful, just frustrating BoA can't hire more staff?

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  Response from the owner

  Hi JoAnn. We apologize for any inconvenience during this difficult time. We remain open to serve our clients while implementing changes such as limited hours and staff. Please visit https://t.co/41WYUmHvxx for updated information regarding your local financial center. If you need further assistance, please reach out to a member of our Social Media Client Care team on Twitter at https://twitter.com/BofA_Help or Facebook https://www.facebook.com/BankofAmerica. ^marty

• M

  Michael M

  1.0

  First, the place labeling is incorrect. There is no drive through teller - only the automated teller machines. Second, the place is hopelessly understaffed for the amount of business they conduct.

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  Response from the owner

  Hi, Michael. We value your feedback and appreciate you letting us know. Here is a link that can help you quickly find your nearest locations, current hours and the services offered at each location: https://locators.bankofamerica.com/. We do appreciate you coming in and depending the reason for your visit you may be able to save time in the future by using an ATM or our mobile app. Signing up is simple: https://www.bankofamerica.com/online-banking/mobile-and-online-banking-features/overview/. If you have any questions or an account related concern we can help with, you can connect with our Social Media Client Care team on Twitter at https://twitter.com/BofA_Help or Facebook https://www.facebook.com/BankofAmerica. ^Joseph

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