Bank of America (with Drive-thru ATM) W Main St, Battle Ground, Washington

Bank of America (with Drive-thru ATM) Reviews

2.5 stars based on 18 reviews

Featured Comments:

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  Patricia Luna

  5.0

  I've always had a good experience inside the branch at Bank of America in Battle Ground. The people are very kind and helpful, and they treat me with the same respect on transactions big and small.

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  Leticia Sullivan

  1.0

  We came to this Bank of America in battleground deposited a check it cleared and then got taken back being put on hold no one can tell us why this happened. The client who gave us the check says it cleared on her end. So why the hold????customer service is really bad at this branch. Rich is supposed to be the manager here to help but all he does is send you on a phone in his office to call customer service . I don't get it. So disappointing because we've been with b of a for a long time and because of this branch we are ready to find a new bank

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  Response from the owner

  Hi Leticia, we're very sorry to hear of your experience and appreciate you taking the time to share this with us. We'll be sure to provide this feedback to the leadership of that location. While there are various factors involved when determining the need for a Deposit Hold, we'd be more than happy to connect with you and further review your specific situation. Please reach out to a member of our Social Media Client Care team on Twitter at https://twitter.com/BofA_Help or Facebook https://www.facebook.com/BankofAmerica. ^matt

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  David McCleerey

  1.0

  BofA worst bank for customers and employees. Everything is for its bottom line. Example just before the pandemic BofA closed lots of drive thrus that could have been reopened for the safety of its employees and customers. Instead BofA closed branches temporarily and permanently and blames customer service on pandemic.

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  Response from the owner

  Hello David. We are doing our best to remain open to serve our clients while implementing changes within our financial centers to follow CDC and government guidelines. As such, some locations may be either temporarily closed or operating at adjusted hours. If you’d like to visit an alternative financial center, please click the following link for the most up-to-date info on our centers http://go.bofa.com/Locator. Also, when new information is available regarding openings and hours, the website will be updated. ^rosie

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