Bank of America (with Drive-thru ATM) Lacey Rd, Forked River, New Jersey

Bank of America (with Drive-thru ATM) Reviews

1.8 stars based on 10 reviews

Featured Comments:

• J

  Jamie A

  1.0

  I tried to dopsite a check they assured me it would only be 5 days. Five days went by and now they are telling me it's going to be a nother week until it's available. They won't let me close the account they won't let me stop the payment they are holding the money hostage I can't even send it back to the guy who gave me the check. The bank tellers are not told anything purposely so the costumer does not get mad in other word they trick you to deposit the check so they can hold on to the money.If you are thinking about banking with them do yourself a favor and go anywhere else.

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  Response from the owner

  Hi Jamie. We are disappointed to hear this and would like a chance to connect. Please reach out to a member of our Social Media Client Care team on Twitter at https://twitter.com/BofA_Help or Facebook https://www.facebook.com/BankofAmerica. Privately message your name, ZIP code, phone number, and best time to contact you. Please remember: Don't include account numbers or Social Security numbers for security reasons and check to ensure you are using our verified accounts. A member of our Social Media Client Care team will be happy to review your concern. Thank you. ^susan

• B

  Barbara Kerr

  1.0

  Staff are friendly and helpful. My main problem is that I have a large safe deposit box at this location with a steep fee that I really don't have much access to. The access process is very cumbersome involving sending an email for an appointment which you may need to wait a week for. This site was closed for nearly a year due to Covid and recently reopened only to be closed again. Other banks seem to able to keep their branches open during Covid so I may have to consider switching.

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  Response from the owner

  Hi, Barbara. We apologize for any inconvenience that this has caused you. If we can be of any help with your account, you can connect with our Social Media Client Care team on Twitter at https://twitter.com/BofA_Help or Facebook https://www.facebook.com/BankofAmerica. ^Joseph

• K

  Kyle Zuhl

  1.0

  Single ATM at the drive thru even though there are 4 lanea. This branch is always closed.

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  Response from the owner

  We are doing our best to remain open to serve our clients while implementing changes within our financial centers to follow CDC and government guidelines. As such, some locations may be either temporarily closed or operating at adjusted hours. If you’d like to visit an alternative financial center, please click the following link for the most up-to-date info on our centers: http://go.bofa.com/Locator. Also, when new information is available regarding openings and hours, the website will be updated.

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