Bank of America (with Drive-thru ATM) Paseo De Peralta Santa Fe, New Mexico

Bank of America (with Drive-thru ATM) Reviews

1.6 stars based on 27 reviews

Featured Comments:

• M

  Michelle Lucero

  5.0

  Sharon Montana Relationship manager is Wonderful, they are crazy busy but they do everything they can to get you in and out as fast as they can. She is awesome and very helpful. Thank you Sharon.

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  Response from the owner

  Excellent! Thanks for sharing your experience and positive feedback about Bank of America. We value having you as a client.^alex

• D

  Dan Green

  1.0

  This has to be the worst bank in the country. I am in a customer of Bank of America for over 40 years in Midland Texas and Dallas Texas where I received wonderful service and friendly cooperation on every visit. This location in Santa Fe is run by people who apparently have had little or no training on how to deal with customers. I’ve been in there the last two days trying to see someone about my bank accounts. I waited about half an hour yesterday and a half hour today. There is no sign in sheet and no one asks if you need help. They were very busy with existing customers but they walked past me at least a half a dozen times and never acknowledged that I was there or said they would be there to help me soon. After half hour, a place finally became available and a lady walked in the door and walked right into the space and was immediately taken care of by one of the Bank of America employees. Of course, I left because I was too upset to talk to anyone at this point. I don’t know if I’m invisible or what but I am thoroughly disgusted with this bank! I hope after reading this that someone in charge will give their employees some kind of training on how to deal professionally with their existing customers. This is totally shameful!

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  Response from the owner

  Hi Dan. We value your business and are sorry that you were disappointed. We’ll certainly be sharing your feedback with our leadership team and would like to know more. If you need further assistance, please reach out to a member of our Social Media Client Care team on Twitter at https://twitter.com/BofA_Help or Facebook https://www.facebook.com/BankofAmerica. ^tasha

• P

  Priscila Corrales

  1.0

  I would never recommend this bank to anyone. The staff is definitely not trained to help.

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  Response from the owner

  Hi Priscila. We'd like to find out more about your experience. Please connect with us on our servicing platforms on Twitter at https://twitter.com/BofA_Help or Facebook https://www.facebook.com/BankofAmerica. ^susan

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