Bank of America (with Drive-thru ATM) NJ Lake Hopatcong, New Jersey

Bank of America (with Drive-thru ATM) Reviews

3.2 stars based on 13 reviews

Featured Comments:

• K

  Kushdaddy Ortiz

  4.0

  This is my bank very friendly helpful staff

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  Response from the owner

  Thank you for the positive review about your recent experience with Bank of America. We appreciate you taking the time to let us know.

• A

  Andres Concepcion

  1.0

  Worst bank service ever. My wife is on maternity leave and went to the teller to take money out of the maternity leave account that is issued on a Bank of America card. They told her to go to her own bank (Chase Bank) to withdraw the money, and refused to allow her to withdraw the money from a State Issued Bank of America Bank Card. We are literally using their account and their card at their location, and they tell us to go to the bank we use for our personal banking which is 20 mins away from here. This is why I’m glad we closed our personal Bank of America Account years ago and went with Chase Bank. Chase knows how to treat their customers and clients, unlike Bank of America. Took partial money out of the Bank of America ATM since the teller refused service.

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  Response from the owner

  Hi, Andres. We value your business and are sorry that you were disappointed. We’ll certainly be sharing your feedback with our leadership team. If you need further assistance, please reach out to a member of our Social Media Client Care team on Twitter at https://twitter.com/BofA_Help or Facebook https://www.facebook.com/BankofAmerica. ^alma

• L

  Leo R Carrera

  5.0

  Really nice people! They are never busy here and you can walk in with all the questions in the world.

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  Response from the owner

  Hi, Leo. Thanks for the review! We’re glad to hear about your great experience and hope you’ll consider Bank of America for your future banking needs. ^Joseph

More reviews (10)