Bank of America (with Drive-thru ATM) N Hayden Rd, Scottsdale, Arizona

Bank of America (with Drive-thru ATM) Reviews

2.0 stars based on 18 reviews

Featured Comments:

• A

  Alex Tovar

  5.0

  "I wish I was never even born!". Untill I started Standing post here and realized how lucky I am to have had a loving wife that would put up with me and my bad breath that would deter the most bank robbers, "Good morning?".."Ahhhhhh fak!". Thanks to a BofA customer that had asked me if I was married and how sorry he was for her.."Basterd!". "I thought I was grumpy". Until I started covering for Ofc. Leigh that made me want to open an account here. The way they treat customers and the way they treat each other. Even I can tell they miss their G4S-BPO of ten years..Ofc. Leigh. Despite being Scottsdale there is no rest for the wicked as having two BMA "customers" get dropped off at the bus stop and having to cross the street to enter the banking center is a little fishy. Especially if they had just drove around the bank before being drop off. Since there's no apparent reason to stop them as even criminals have rights. Since there's no signs of weapons, ski masks, facial concealment or signs of hostility. Having a metal plate replacing what use to be a window would make me wonder if a gun fight was ensued here or how many times they had to call in the bomb squad to send in the robot. Seems like we have ninjas among us as this bank would get robbed by night but not on my watch during the day. This is the bank where Gregory from 6501 N. Scottsdale rd and Jessica from 9170 E. Shea Blvd started and never forgot how they treated me..With respect and dignity, no wonder why this bank has longtime loyal customers. Greg must've missed me as I have no idea how he was able to breach into one of our clean rooms over at Medtronics in Tempe,AZ... Chad: "Those are some powerful words".

• S

  Steve Siegel

  2.0

  Closed randomly all too often for a week at a time - when it's open, there are usually long lines and either 1 teller or none at all. Super disappointing! Also always closed on Saturdays! 👎

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  Response from the owner

  Hi, Steve. We apologize for any inconvenience. Some locations may either be temporarily closed or operating at limited hours. Here is a link that can help you quickly find your nearest locations and current hours: https://locators.bankofamerica.com/. ATMs in most financial centers are available 24/7. You can also complete many transactions online or through our mobile app. For more info, please click here https://www.bankofamerica.com/online-banking/mobile-and-online-banking-features/overview/. If you have any questions or an account related inquiry you need help with, you can connect with our Social Media Client Care team on Twitter at https://twitter.com/BofA_Help or Facebook https://www.facebook.com/BankofAmerica. ^Joseph

• R

  Richard McNally

  2.0

  Not very helpful. And different information from the phone line, to the bank attendant.

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  Response from the owner

  Hi Richard, We are sorry that we did not meet your expectations. Your feedback is very important to us and we would like the opportunity to speak with you. Please connect with our Social Media Client Care team on Twitter at https://twitter.com/BofA_Help or Facebook https://www.facebook.com/BankofAmerica. ^Annette

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