Bank of America (with Drive-thru ATM) Balboa Blvd, Northridge, California

Bank of America (with Drive-thru ATM) Reviews

2.0 stars based on 30 reviews

Featured Comments:

• L

  Laura Juarez

  4.0

  Saturdays, they now close at 1 pm. Had to wait in line, there is a shaded area that has 6' markings. This branch did not offer water, It was UNUSUALLY 🔥 on this day. There were only 3 tellers available but staff did check 2 see if they could do simple deposits while one waited in line.

• P

  Paul Franklin

  1.0

  I have been to many banks in my life. This is the slowest bank in the world. I will be taking my business elsewhere.

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  Response from the owner

  We’d like to keep you as a client. Please reach out to a member of our Social Media Client Care team on Twitter at https://twitter.com/BofA_Help or Facebook https://www.facebook.com/BankofAmerica. ^cat

• L

  Lisbeth Lopez

  1.0

  Worst service!! All I needed from the bank was quarters and I understand if I have to take out money for me to wait in line but they want you to use the ATM but the ATM doesn’t give you quarters. So I offered to take out the money from the ATM and if someone would still be able to give me quarters but they said I still have to wait on their 30min line. As someone who has worked for the bank before I know they are able to take the money and exchange it for quarters. The person in the lobby said they couldn’t leave the area because they had to stay there from what I know people in the lobby used to help customers whether that was at the ATM or ask customers in line what they were there so they are able to get rid of the line faster. Honestly very disappointed!

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  Response from the owner

  It's disappointing to hear that your experience wasn't at the level you expected. If you need account assistance, please reach out to a member of our Social Media Client Care team on Twitter at https://twitter.com/BofA_Help or Facebook at https://www.facebook.com/BankofAmerica

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