Bank of America (with Drive-thru services) W 28th Ave, Pine Bluff, Arkansas

Bank of America (with Drive-thru services) Reviews

2.7 stars based on 21 reviews

Featured Comments:

• A

  Aradia Esoterica

  5.0

  I just wish that people would be courteous and go to the second ATM when entering the double ATM lines! People always enter the line and stop at the first ATM. Roll forward!!! It's irritating that Pine Bluff people aren't courteous of others. We have double ATM lines so that cars move through faster. Please put up some signs or something 🙏 😕

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  Response from the owner

  Thank you for sharing your recent experience with Bank of America. We appreciate you taking the time to let us know.

• B

  Bedford Rucker

  5.0

  This branch at Oak Park has been closed for close to a week with NO EXPLANATION!!!!!!! Putting a sign up saying you're sorry for the inconvenience just WILL NOT CUT IT!!!!!!!!! I WILL BE CLOSING MY ACCOUNT AS SOON AS THE DOORS OPEN FOR BUSINESS!!!!!!! WHENEVER THAT WILL BE!!!!!! HOW CAN YOU BE THE ONLY BRANCH IN TOWN AND HAVE NO REASONABLE EXCUSE FOR BEING CLOSED FOR A WEEK???!!!!!

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  Response from the owner

  Hi Bedford, we apologize for any inconvenience this may have caused and greatly appreciate you taking the time to share this feedback with us. We would like the opportunity to further connect and learn more about how we might be able to assist with addressing your concerns. If possible, please reach out to a member of our Social Media Client Care team on Twitter at https://twitter.com/BofA_Help or Facebook https://www.facebook.com/BankofAmerica. ^matt

• M

  Miniforreal

  1.0

  If google have 0 star for chose, I would chose 0 on it. What a bad service they have?!!!! The Spanish lady who work at the drive thru rolled her eyes to the customer for being ask a question that they made before see if the case have the results yet. There was noting offending her. She had no idea of that case which is fine, because there was not her handle that. but she shouldn’t rolling her eyes to me, to the customer !!!!! Excuse me, What make her feel so superior to others?! Shame on her!!!!! How dare her?! Their is the only one Bank of America in the pine bluff, if I have a choose, I wouldn’t go again!!! What a bad day I have because of her. Now I know why she could only working at that position for years!!!!! Bad service!!!!!!!

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  Response from the owner

  Hi, We value your business and are sorry that you were disappointed. We’ll certainly be sharing your feedback with our leadership team and would like to know more. If you need further assistance, please reach out to a member of our Social Media Client Care team on Twitter at https://twitter.com/BofA_Help or Facebook https://www.facebook.com/BankofAmerica .^sam

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